If you need to contact us, there are a number of options available.
Chipworks will accept postal correspondence at the following address:
Need help with the PINs for login, change of ownership or some similar assistance? Please make use of our enquiry form:
General and technical questions can be emailed to us at the following address:
Users of VetEnvoy services or PMS connected via VetEnvoy may receive a message indicating credentials are incorrect. This generally means the PIN submitted by your system does not match the PIN that Chipworks has on record. This can be resolved by contacting firstname.lastname@example.org and mentioning the chip number and the approximate time when the message appeared. We will revise the PIN on record and inform you when the registration can be re-entered.
Emergency situation? If you have an urgent issue you may wish to contact us by phone at: