There is a cost to us to provide, maintain and develop the Chipworks database service, which includes operation of a 24/7/365 contact centre as required by law. The fees we charge help to ensure we can operate the Chipworks database service for the duration of your pet's life.
Our charges are per pet and are non-refundable and non-transferable.
|Product or service
|Transfer of keepership
• by post
|Change of address
|Change of contact details e.g. telephone, email
|Paper copy of registration certificate or other documentation sent by post
|Microchip registration (by pet owner)
|Upgrade to Chipworks Xtra
|Collar tag - click here to order
|Chipworks Vetline 24/7 (per year) - please log in to your pet's registration to buy or renew this service
SPECIAL OFFER - normally £8.95
Fees may apply for other changes to your pet's registration not shown here, or for other services, and these
will be displayed clearly on the relevant pages within your pet's registration.
Fees correct at 09/02/2024. Fees are subject to change without notice. If our fees have changed, the correct fees will be displayed clearly on the relevant pages within your pet's registration.
All prices include VAT and carriage (where applicable).
The cost of Chipworks Xtra is per pet but we can provide a discount if you have more than two pets that you wish to upgrade at the same time. Please contact our customer support team on 0330 107 0958 for further assistance. We can't apply a discount retrospectively if you have already upgraded more than two pets.