It is important that your pet's registration is kept up to date to ensure
that your details can be found if your pet goes missing.
For dogs it's required by law.
The process of transferring keepership from one person to another is managed
to ensure that there is a continuous record of the pet's keepership.
It's completely different to updating the contact details on an existing
registration and one of the reasons why you can't change the keeper's name
on the registration using the 5 digit owner PIN.
To transfer keepership, enter the 15 digit microchip number in
the "Identity" field and the 8 digit transfer PIN in the
"Password/PIN" field.
You will then be able to enter your contact details and any new name you
have chosen for your pet.
Please provide a valid email address as part of the registration and we'll
send you an automated confirmation email with details of how to log
in to view the registration and download the registration certificate.
Please allow up to an hour to receive the confirmation email and check
your junk/spam folder.
The 15 digit microchip number will be found on the microchip barcode label
and the 8 digit transfer PIN should have been given to you by the person
you got your pet from.
If you weren't given an 8 digit transfer PIN use the
contact form on our website to request one.
We'll just need to ask a few simple questions to validate the transfer and
send you the 8 digit PIN.
If you need any other help please use the contact
form on our website.
